The official Pure & Original dealer for Canada

Privacy policy

Who we are (the “Site”) is owned and operated by Comfort & Stuff Imports Ltd. Comfort & Stuff Imports Ltd can be contacted at

Purpose of privacy policy

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  • The personal data we will collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of Site users; and
  • The Site’s cookie policy.
  • This Privacy Policy applies in addition to the terms and conditions of our Site.


By using our Site users agree that they consent to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data listed in this Privacy Policy.

Personal data that we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data collected automatically

When you visit and use our Site, we may automatically collect and store the IP address, location, hardware and software details, clicked links, content viewed and content, content engaged with, third-party data through analytics tools such as Google Analytics, and social networking data.

Data collected in a non-automatic way

We may also collect data when you perform certain functions on our Site. This includes first and last name, email address, phone number, address, address, company name, website address, autofill data, and payment information.

This data may be collected using the following methods:

  • Creating an account;
  • Order transaction;
  • Contact us request;
  • Webform fills;
  • Subscription for communication;
  • Third-party analytics tools; and 
  • Third-party social networks.

How we use personal data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  • Statistics;
  • Communication;
  • Sales; and
  • Marketing and advertising.

The data we collect when the user performs certain functions may be used for the following purposes:

  • Communication;
  • Statistics;
  • Sales;
  • Marketing and advertising; and
  • Order transaction fulfillment.


We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us.

Who we share personal data with


We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third parties

We may share user data with third parties including marketing agencies and media companies like Meta for Facebook and Instagram, ABC Companies like Google, LinkedIn, MailChimp, Pinterest, and more.

We may share the following user data with third parties:

  • Links clicked while using site;
  • Visits while using site
  • Web forms filled while using site;
  • Visitor profiles; and
  • Transactions while using site.

We may share user data with third parties for targeted advertising, communication, and statistics.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures

We may disclose your personal data to third parties, including our service providers, business partners, and legal authorities, to provide you with the products and services you have requested, to process your payments, to prevent fraud, and to comply with legal obligations.

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

Content from other websites

Pages on this site may include embedded or linked content (e.g. videos, images, articles, etc.) from other websites. That content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you consume the embedded content or follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  • Functional cookies used to remember the selections you make on our Site so that your selections are saved for your next visits;
  • Analytical cookies to allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
  • Targeting cookies to collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
  • Third-party cookies created by a website other than ours like Facebook. We may use third-party cookies to monitor user preferences to tailor advertisements around their interests and to monitor website performance.

How long we retain your data

Your personal data and content are stored on our servers and the servers of our trusted service providers. As these servers may be located in various global locations, your personal data may be transferred across national borders and stored on servers outside of your country or region.

We will retain your personal data for as long as reasonably necessary or permitted and proportionate to the purpose for which it was collected. This includes providing you with the products and services you use or have requested, as well as for the establishment, exercise, or defense of legal claims, and to comply with our legal obligations.

Our retention period is determined by various factors, including the duration of our relationship with you, the nature and sensitivity of the processed data, legal obligations, the risk of harm from unauthorized disclosure, and whether the purpose of processing can be achieved by other means.

Additionally, copies of your data may persist for backup and business continuity purposes for additional time. There may be occasions where we are unable to fully delete, anonymize, or de-identify your personal data due to technical, legal, regulatory compliance, or other operational reasons.

How we protect your personal data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

What rights you have over your data

How to access, modify, delete, or challenge the data collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us by email.

Do not track notice

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

How to opt-out of data collection, use or disclosure

In addition to the method(s) described in the How to access, modify, delete, or challenge the data collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  • You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email or updating your email references under “Your Account”.
  • You can opt-out of the use of your personal data for marketing purposes. You can opt-out by updating your communication and marketing preferences under “Your Account”.

Where your data is sent

We transfer user personal data to Canada because Autodesk is a global company, we transfer personal data across national borders to other countries, in compliance with the laws that apply to that data.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

Contact us

If you have any questions or concerns about our Data Privacy Policy or the processing of your personal data, please email us.

Updates to this Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices or applicable laws. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Effective date

This Data Privacy Policy is effective as of April 18, 2024 and applies to all personal data collected and processed by Comfort & Stuff Imports Ltd.